Your consent to do business electronically (The electronic consent agreement)
New American Funding, LLC dba ZigzyTM
Please read the following important information. By signing this Agreement, you are agreeing that you have reviewed this Electronic Consent Agreement and consent to transaction business using electronic communications, to receive notices and disclosures electronically, and to utilize electronic signatures instead of using paper documents. The loan for which you are applying involves various disclosures, records, and documents ("Loan Documents"), including this Electronic Consent Agreement. The purpose of this Electronic Consent Agreement is to obtain Your consent to receive certain Loan Documents from Us in electronic form rather than in paper form. With Your consent, You will also be able to sign and authorize these Loan Documents electronically, rather than on paper. Before We can engage in this transaction electronically, it is important that You understand Your rights and responsibilities. Please read the following and affirm Your consent to conduct business with Us electronically. For purposes of this Electronic Consent Agreement, "eDisclosures" means the Loan Documents related to this transaction that are provided electronically, "You" and "Your" mean the borrower(s) under the applicable loan to which such Loan Documents apply, and "We", "Our" and "Us" mean the applicable mortgage broker(s), loan processor(s) or mortgage banker(s) with whom You are transacting business for such loan(s).
- Your consent to participate in this transaction electronically will apply to all Loan Documents for the applicable loans for which You are applying. If You provide Your consent by clicking the "I agree" button at the bottom of the page, We will conduct this transaction electronically, instead of providing You with the Loan Documents in paper form.
- If a document related to Your loan is not available in electronic form, a paper copy will be provided to You free of charge.
- Conducting this transaction electronically is an option. If You choose not to accept receipt of eDisclosures, paper Loan Documents will be mailed to You.
- If You do not consent to receive these Loan Documents electronically, You will be provided with copies of the Loan Documents in paper form. Additionally:
- You will not be required to pay a fee for receiving paper copies of the Loan Documents.
Withdrawal of consent
- If You originally consent to receive eDisclosures, but later withdraw Your consent, You will not be required to pay a fee for withdrawing consent and receiving paper copies of the Loan Documents.
- You have the right to withdraw Your consent at any time. By declining or revoking Your consent to receive eDisclosures, We will provide You with the Loan Documents in paper form.
- If You originally consent to receive eDisclosures, but later decide to withdraw Your consent, You can do so by notifying Us at 877-839-4499 or by written letter addressed to Customer Service Department, Zigzy, 6504 International Pkwy, Ste 1300, Plano, TX 75093.
Obtaining paper copies
- After Your consent is given, You may request from Us paper copies of Your Loan Documents. Please send this request to Us at 877-839-4499 or Customer Service Department, Zigzy, 6504 International Pkwy, Ste 1300, Plano, TX 75093.
- If You request paper copies of the Loan Documents You will not be required to pay a fee for receiving paper copies of the Loan Documents.
The following are the minimum computer software and hardware requirements necessary to access/receive and retain eDisclosures electronically:
- Personal computer or other device which is capable of accessing the Internet
- Web browser (Current versions of Mozilla Firefox, Chrome, Edge, Safari)
- Adobe Acrobat Reader® (visit https://get.adobe.com/reader/ if you need to download the latest version) or other equivalent software
- An active internet email address
- A printer or the ability to download and save information to your personal computer or device
If the software or hardware requirements change in the future, and You are unable to continue receiving eDisclosures, paper copies of such Loan Documents will be mailed to You once You notify Us that You are no longer able to access the eDisclosures because of the changed requirements. We will use commercially reasonable efforts to notify You before such requirements change. If You choose to withdraw Your consent upon notification of the change, You will be able to do so without penalty.
How we can reach you
- You must promptly notify Us if there is a change in Your email address or in other information needed to contact You electronically. You can contact Us at 877-839-4499 or by sending a letter to Us addressed to Customer Service Department, Zigzy, 6504 International Pkwy, Ste 1300, Plano, TX 75093.
- We will not assume liability for non-receipt of notification of the availability of eDisclosures in the event Your email address on file is invalid; Your email or Internet service provider filters the notification as "spam" or "junk mail"; there is a malfunction in Your computer, browser, Internet service and/or software; or for other reasons beyond Our control.